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The following information is obtained from www.insuranceinfo.com.my, part of the consumer education effort by Bank Negara Malaysia and the Malaysian Takaful Association.


• Fundamentals of Insurance

- What is insurance?
- Basic principles of insurance
- Types of insurance


• Motor Insurance

- Types of motor insurance policies
- Exclusions/extensions
- Important points to note when buying motor insurance cover
- What you should do in the event of an accident/loss
- Making a claim against an insurance company
- How to lodge a complaint and the redress avenues available


• Houseowner/Householder Insurance
- Types of insurance policies for residential property
- Extensions/exclusions
- Important points to note when buying insurance for your property
- What you should do in the event of damage/loss
- Making a claim against your insurance company
- How do I lodge a complaint and the redress avenues available


• Personal Accident Insurance

- What is PA insurance?
- Scope of PA cover
- What are the exclusions?
- Important points to note when buying PA insurance
- Making a claim against your insurance company
- How to lodge a complaint and the redress avenues available.